At 55 and proudly Hispanic, I walked into an upscale bridal salon excited to try on wedding dresses for the first time. The salon gleamed with elegance, but the moment I stepped in, two young saleswomen sized me up like I didn’t belong. Their fake smiles turned to condescension the second I asked to try on a lace gown.
“That one’s over $10,000,” one sneered. “We have clearance dresses in the back — probably more your range.” I bit my tongue and stayed calm. They didn’t know who I was. Enter John, the manager. “What’s going on here?” he asked. “Oh, nothing,” one saleswoman said. “Just making sure our dresses stay safe.”
John’s expression hardened. “Safe from her? That’s Ms. Morales — soon-to-be Mrs. Shepherd. She and her fiancé just bought this salon.” Their faces drained of color. “You treat customers like this?” he snapped. I stepped in. “Don’t fire them. Yet.”Instead, I assigned the blonde as my personal assistant for a month. “You’ll learn what it means to serve all brides — not just the ones you approve of.”
To the brunette: “You’ll study every fabric, style, and veil in this store until you know it better than anyone.” When the shock wore off, they fetched champagne and the gown I chose. “What do you think, Matilda?” I asked. “I think you’ll look beautiful in anything,” she said softly. “But a sweetheart neckline will suit you even better.” Progress. I had work to do — and a wedding dress to find.